"It was truly a delight working with Simation; the passion and commitment that was shown in their work is worth emulating. I look forward to a long business association with you." ~ AstraZeneca Asia Pac

Privacy Policy

Code of Ethics

The Simation Code of Ethics declares the following for its employees.

Policy Statement

Simation conducts its business with the highest ethical standards in business conduct and customer care. It considers its customer relationships its most valuable asset and makes every effort to serve its customers with courtesy, promptness and attention to detail. Customer data is strictly protected as described in our Privacy Policy.

Simation is a completely independent supplier to the medical and pharmaceutical industry. Its web- and subscription-based service offering is available to anyone, no matter what company or organization they may be associated with. Simation is independently owned, operated and financed and has no association with any pharmaceutical head companies.

Customers own their data at all times and Simation will never use this data for any commercial purpose nor disclose it to any third party.

Simation employees are under employment contracts and do not work on a commission basis. The company fully discloses the features, availability, performance and price of its service. Simation products are continuously up-to-date and are warranted to perform as described on its website www.simation.us.  The Simation service offering is subscription-based and charged directly to the customer in a number of convenient and secure subscription plans.   Recurring subscriptions can be cancelled at any time without notice. No pro-rated refunds are issued.

Privacy Policy

Simation will:

Simation wishes to give you as much control over your interaction with us as possible. You can surf our web site and access information about our services without revealing your identity.  But in certain instances, such as when subscribing, we will ask you to provide information about yourself by completing and submitting a form.

If you decide to subscribe to the Simation service, we will ask you to provide us information such as your name, address and e-mail address. When you provide us personal information, you understand and agree that we may record and use this information in accordance with our Privacy Policy described here.

1. Client Data Storage
Although Simation owns the data storage, databases and all rights to the Simation application and code base, you retain all rights to your data.

2. Collection of Information
We collect: email addresses of those who communicate with us via email, aggregate information on pages visited, personal details when registering for Simation, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to: improve the content of our Web pages, improve the quality of our service, identification and authentication, contact, research, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

3. Registered subscribers
When you initiate an online application for one of our services, our website will request personal information, which allows us to provide the service you requested. You can then perform certain tasks, such as corresponding with us, running the simulations, analyzing the results of the simulations, or participating in a blog. We only collect the information necessary to interact with you.
Simation also gathers data to track web site usage such as: number of hits, pages visited, and the length of user sessions in order to evaluate the usefulness of our site.
*** Note that Simation does not collect nor do we store any credit card information during the subscription process.  All online payment transactions are handled by our payment processing partner, PayPal (www.paypal.com).

4. Use of cookies
Cookies are data sets assigned by a web server to the browser on your computer. They help sites to recognize visitors and keep track of their preferences by including an anonymous unique identifier and a stored value. Simation does not embed your personal data, user name, password, or any potentially sensitive data in its cookies. Cookies are required to use the Simation service. Please ensure your browser accepts cookies from Simation. We use cookies to record current session information, but do not use permanent cookies. You are required to login to your Simation account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

5. Privacy and security during your online sessions
The information you provide to us online is protected by Secure Socket Layer (SSL) technology. SSL is the leading security protocol for data transfer on the Internet and is widely used by financial institutions and in online payment systems. The technology scrambles (encrypts) your account information as it moves between your browser and the Simation servers. Information encrypted in this way is nearly impossible for anyone other than Simation to read.

6. Third party sites
We are not responsible for the information collection practices of the non-Simation links you click on within our service (links posted in a blog entry for example). Please review the privacy policies of the linked web sites for your own security.

7. Disclosure
Simation may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the terms of service agreed to upon subscription.

8. Changes
Simation may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Simation account profile or by placing a prominent notice on our site.

9. Your concerns
We welcome any questions or concerns you may have about any privacy issues. If you have any questions regarding our Privacy Policy please contact information@Simation.us or use the contact information shown on our web site.

Service Warranty

The Simation service is guaranteed to perform as described in the online product description and demonstration. The service is guaranteed to be virus-free and will not corrupt customer data. All customer data is backed up daily. Simation uses Secure Socket Layer (SSL) technology with 128-bit encryption, making it as safe as any online banking or payment system.

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